We are currently only able to ship within the United Kingdom, Channel Islands, Isle of Man and the Scilly Islands.
ROYAL MAIL STRIKES ARE PLANNED FOR 24TH-25TH NOVEMBER & 30TH NOV - 1ST DECEMBER. PLEASE BEAR THIS IN MIND WHEN PLACING YOUR ORDER AND ALLOW A LITTLE MORE TIME FOR DELIVERY.
After trialling other services we feel that Royal Mail continue to offer the best service for our products and therefore will continue with them despite the strikes.
STANDARD SHIPPING - SIGNED FOR
All parcels within the UK are sent with Royal Mail. Your postage price (starting from £5.50) will be quoted at the end of your order, before payment. All product order deliveries will require a signature on arrival. All orders are usually processed within 3-6 working days and you will receive a confirmation email, with tracking information, to notify you that your parcel has been dispatched. Please note that we can only ship four bottles of fragrance in any one package.
2nd CLASS POST
You can select this option at £3.50 for orders up to £20 including orders of samples. Please note we can only supply one sample per fragrance.
Please note that we can only ship four bottles of fragrance in any one package, this also applies to samples.
NEW: LOCAL PICK UP
Avoid postage costs and choose the Pick Up option at checkout. Orders are usually ready in 24 hours and can be picked up at our Spitalfields Store in Shoreditch, London. A confirmation email will be sent to you when your order is ready, please bring a copy (print or screen) when you come to collect your order. Orders can be collected Tuesday to Friday 11am-6pm, Saturdays 11am-6pm.
RETURNS AND EXCHANGES
Please note that we are not able to accept returns of perfumery products once products have been opened or used*. If you are purchasing the item as a gift and would like the option to exchange the fragrance for an alternative, please add a sample of the fragrance to your order, for the recipient to try out first. In the event of the fragrance being unsuitable, we will be happy to exchange the product for an alternative fragrance of the same size and strength, in store or for a shipping fee. The item must be returned in perfect unopened condition, and the shop must be notified by email at email@example.com for authorisation before returning the item. Please send any items to Angela Flanders Perfumery, 96 Columbia Road, Shoreditch, London E2 7QB.
*Excludes faulty items.
Please check your parcel on arrival for any serious damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage has occurred to your item(s), please contact: firstname.lastname@example.org. Kindly provide the date of the order, your name, email address and phone number. It is vital that you retain the damaged items, the shipping box and all packaging material for inspection by the carrier company.
For enquiries regarding international shipments please email the store with your requirements email@example.com.